Privacy Policy

1. Information We Collect

We collect the following types of information when you use InvoW:

Account Information

• Full name
• Email address
• Password (stored in encrypted/hashed form)
• Business name and details

Business Data

• Invoice and quotation records you create
• Client names, emails, and contact information you enter
• Expense records and categories
• Business logo and branding you upload

Usage Data

• Pages visited and features used
• Browser type and device information
• IP address and approximate location
• Date and time of access

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the InvoW platform.
• Process your invoices, quotations, and business records.
• Send you account-related notifications (e.g., payment reminders, feature updates).
• Respond to your support requests.
• Analyze usage patterns to improve our product.
• Comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Payment Processing

All payment processing for InvoW subscriptions is handled by Paddle (Paddle.com Market Limited), our Merchant of Record.

• InvoW does not collect, process, or store your credit card numbers, debit card numbers, or bank account information.
• When you subscribe to a paid plan, you are redirected to Paddle's secure checkout.
• Paddle may collect payment details, billing address, and tax information as required to process your payment.
• Please refer to Paddle's Privacy Policy for details on how they handle your payment data.

4. Cookies and Tracking

InvoW uses cookies and similar technologies to:

• Essential cookies: Keep you logged in and maintain your session.
• Preference cookies: Remember your settings (e.g., currency, theme).
• Analytics cookies: Understand how you use InvoW so we can improve the experience.

You can control cookies through your browser settings. Disabling essential cookies may prevent you from using certain features of InvoW.

5. Data Sharing

We may share your information with:

• Paddle: For payment processing and subscription management.
• Hosting providers: To store and serve your data securely.
• Email services: To send transactional emails (e.g., invoice delivery, password resets).
• Law enforcement: When required by law or to protect our legal rights.

All third-party service providers are bound by data processing agreements and are only permitted to use your data for the specific purposes outlined above.

6. Data Security

We take reasonable measures to protect your personal information, including:

• Encrypted data transmission via HTTPS/SSL.
• Hashed password storage using industry-standard algorithms.
• Regular security updates and monitoring.
• Access controls limiting who can view your data internally.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

• Active accounts: Your data is retained for as long as your account is active.
• Deleted accounts: Upon account deletion, your personal data and business records will be permanently removed within 30 days.
• Backups: Data may persist in encrypted backups for up to 90 days after deletion.
• Legal requirements: Some data may be retained longer if required by applicable law.

8. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete information.
• Delete your account and associated data.
• Export your data in a portable format.
• Withdraw consent for optional data processing at any time.

To exercise any of these rights, contact us at the email address below.

9. Children's Privacy

InvoW is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through a notice on the platform. Your continued use of InvoW after changes take effect constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: